Refund Policy
Refund Policy - the basics
Effective Date: 5/23/25
At DS Fragrances, we take pride in the quality and authenticity of the products we sell. Due to the personal and hygienic nature of fragrance products, all sales are final.
1. All Sales Are Final
We do not accept returns, exchanges, or offer refunds for any products once they are purchased. Please ensure that you carefully review your order before finalizing your purchase.
2. Damaged or Incorrect Items
If you receive an item that is damaged in transit or not what you ordered, please contact us within 7 days of delivery at dscompany233@gmail.com Include:
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Your order number
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A clear photo of the item and packaging
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A brief description of the issue
We will evaluate the claim and, if eligible, offer a replacement or store credit at our discretion.
3. Contact Us
If you have any questions about this policy, feel free to contact our support team:
Email: dscompany233@gmail.com
Phone: 470-455-2767